Technical FAQ : Foxit PhantomPDF

Technical FAQ

Foxit PhantomPDF

1. What is Foxit PhantomPDF?
Foxit PhantomPDF is a product line, including Express, Standard and Business. Foxit PhantomPDF express is great for home/home office or business users, you can get more information from
http://www.foxitsoftware.com/products/phantomPDF/express/
Foxit PhantomPDF standard is ideal for any size businesses, you can get more information from
http://www.foxitsoftware.com/products/phantomPDF/standard/
Foxit PhantomPDF business is robust for the needs of businesses, you can get more information from http://www.foxitsoftware.com/products/phantomPDF/business/

2. How long can I try Foxit PhantomPDF for free? What will happen after the expiration?
If you choose not to register in product, you can try PhantomPDF 5 days for free. After register, you can get extra 30 days free trial. Foxit PhantomPDF will no longer launch. To use Foxit PhantomPDF after the free trial you have to purchase from Foxit and activate your copy of Foxit PhantomPDF.

3. I missed to register my PhantomPDF when it launches for the first time, I can just try PhantomPDF 5 days for free, how can I register?
You can go to the register dialog manually from Help -> Activation, and then choose register.

4. The first 5 free trial expired, the PhantomPDF will no longer launch, how can I register to get the extra 30 days free trial?
You can register from Start -> Foxit PhantomPDF -> Activation.

5. How do I upgrade from Foxit Phantom PDF Suite 2.x to the latest version?
Current paid and registered customers will receive an e-mail from Foxit Corporation explaining the upgrade process. You can get the download link from the mail.

6. Is there a cost associated with this upgrade?
Yes. If you want to upgrade to PhantomPDF standard 5.0, please go to http://www.foxitsoftware.com/products/phantomPDF/standard/upgrade.php to get detailed upgrade price.
If you want to upgrade to PhantomPDF business, please go to http://www.foxitsoftware.com/products/phantomPDF/business/upgrade.php to get detailed upgrade price.

7. Why do I need to upgrade to version 5.0? Any new features added?
In Foxit PhantomPDF 5.0, we added exciting added exciting new features and functionalities along with performance optimization, fixed some bugs which will improve your user experience. You can get more information from http://www.foxitsoftware.com/products/phantomPDF/

8. How to determine which PhantomPDF solution is right for me?
You can refer to feature comparison sheet of PhantomPDF solution family from http://www.foxitsoftware.com/products/phantomPDF/

9. How can I know which PhantomPDF edition I'm using? I think I have an activated copy of PhantomPDF, how can I find my license information?
You can get the edition information from Help -> About Foxit PhantomPDF. If you have activated it, you can locate your license information here too.

10. How come Foxit PhantomPDF is so much faster than other companies' tools?
Foxit PhantomPDF is built on the award winning PDF rendering technology inside of Foxit Reader, allowing you to view any PDF document at faster speeds with greater fidelity regardless of source.

11. How can I get Foxit PhantomPDF? How can I check out the latest version?
You can always check out the latest version from PhantomPDF webpage http://www.foxitsoftware.com/products/phantomPDF/

12. Where can I check the version History of Foxit PhantomPDF (Older Version)?
Foxit is dedicated to improving the performance of Phantom PDF Suite and providing users with best experience in viewing, editing, creating, organizing and securing PDF documents. Please click here to learn more about the version history.

13. Does Foxit PhantomPDF meet Section 508 compliance standards? Where can I get the Voluntary Product Accessibility Template for Foxit PhantomPDF (Older Version)?
Yes. Voluntary Product Accessibility Template (VPAT), developed by the Information Technology Industry Council, is standardized form that assists Federal contracting officials in making preliminary assessments regarding the availability of a given product and service with features that support accessibility. Click here to check the VPAT for Foxit Phantom PDF Suite.

Back to FAQ List >>

Foxit Reader

How-to issues

Are you having one of these common issues?

1. What is Foxit Reader?
   Foxit Reader is a small PDF reader for you to view, search and print PDFs. With this software, you are able to design interactive PDF forms, measure distances, insert images, add links, create annotations on PDFs, highlight PDF text, email PDFs, etc. For more information about Foxit Reader visit here: http://www.foxitsoftware.com/pdf/reader
2. Is Foxit Reader free?
   Yes. Foxit Reader is free software. Moreover, since version 4.0, advanced features have been included in this free Reader. You can now freely use those pro features without additional licensing.
3. Do I have to buy upgrade key if I want to update my old Reader to the newest version?
   You are free to upgrade the program whenever you want. The latest version of Foxit Reader does not require a key.
4. How to remove the evaluation marks after purchasing Foxit Form Designer?
   For trial users, Foxit Reader will stamp evaluation marks on edited pages. After purchasing and installing licenses, you can choose Help>Remove Evaluation Marks to remove all the evaluation marks on the file at once.
5. How to add Foxit Reader button?
   Step 1:
   Please get the Foxit Reader button from https://www.foxitsoftware.com/img/icon_getreader.gif and upload it to your website server.
   Step 2:
   Add the below code to your website's homepage:
   
   
   Note: The src above is the path where you input to save the icon getreader.gif picture.
6. What’s the Updater?
   The Updater contains three headings for the actual updates: Basic Module, Service Module, and Reader Update. The updates will be listed below these headings when they are released, depending on their type.
7. Do I need to uninstall the old version before executing a new installation?
   No, you can simply overwrite the old installation. If you would like to uninstall the old one, and perform a fresh installation, see How to uninstall Foxit Reader.
8. Where can I download the MSI Installer Package?
   If you are with an enterprise and need a version to distribute at your organization, please fill out the form from the link below and we will get in contact with you soon.
   http://www.foxitsoftware.com/pdf/reader/enterprise_reg.php
9. Where can I find the latest Program version/build?
   You can find the latest version via the following ways:
   From the Web page
   You can always find the latest version/build from the download page at http://www.foxitsoftware.com/downloads/.